BCRTC Manager, Occupational Health

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Job Title: BCRTC Manager, Occupational Health

Job ID: 20190678

Location: Operations/Maintenance Centre

Full/Part Time: Full-Time

Regular/Temporary: Regular



Corporate Services


Corporate Services



Manages and participates in the development, implementation and delivery of the occupational health and wellness services for the rail division, including claims management, recover at work program, attendance support program, regulatory medical assessments, pre-employment screening, drug and alcohol biological monitoring, medical fitness for duty assessments, accommodations, and other health and wellness activities.


Collaborates with the Director on strategies and plans for the rail division’s occupational health services to address business requirements and ensure compliance with regulatory requirements.

Develops and implements tactics, procedures and processes to support functional requirements and effectively deliver timely services.

Manages and executes end-to-end processes for management of all WSBC claims, from initial assessment to protests, appeals, investigations, and decisions on files of varied complexity. Includes provision of all required information and documentation in accordance with WSBC submission deadlines.

Manages and carries out the development, implementation and delivery of the recover at work program, collaborating with managers, supervisors, employees, union representatives, insurers, doctors and other medical specialists on the development of plans to support employees in returning to and/or recovering at work in accordance with policies and other requirements.

Manages and oversees the development, implementation and delivery of the attendance support program, ensuring that managers and supervisors are oriented and receive the necessary support and guidance to effectively support attendance in their respective areas. Monitors attendance trends for the rail division, reviews and interprets related statistics, and makes recommendations.

Provides expertise and advice to business leaders on all aspects of the occupational support function, ensuring compliance with the relevant sections of the collective agreement, BCRTC’s health and safety policies, and regulations including: employment standards, human rights, and WorkSafe BC and Technical Safety BC. Oversees any audits and assessments to ensure program optimization and compliance.

Manages coordination of jobs demands analyses, medical assessments and pre-employment screening in accordance with regulatory and human resource requirements. Involves maintaining relationships with contracted doctors and assessment providers to confirm employee medical fitness for duty in an accurate and timely manner.

Oversees and coordinates implementation, within the rail division, of TransLink programs and initiatives such as those related to employee family assistance and wellness. Coordinates with business leaders, employees and program services providers as required.


Manages maintenance of all occupational health and attendance -related records, prepares reports on status of activities, and ensures all external reporting and submissions are in compliance with regulatory requirements. Leads department analyses by utilizing related metrics and KPIs. Monitors injury and attendance trends for the rail division. Reviews and interprets related statistics and makes recommendations.

Liaises with a wide range of external professionals, service providers, regulatory agencies, union representatives and other stakeholders to manage and carry out program services. Manages vendor contracts with service providers.

Performs research of best practice, trends and methods, and determines appropriate application to inform and keep current with BCRTC’s relevant programs, policies and initiatives.

Manages reporting staff, including selection, development, coaching, performance management, and other people management practices.



Education & Experience:



The requirements for this job are acquired through an undergraduate degree in a related discipline such as health care or disability management, plus six years of related experience in areas such as health care and disability management within a large, complex and multi-disciplinary organization.


Other Requirements:


Advanced knowledge of the concepts, principles, practices and techniques pertaining occupational health, including WSBC claims management, return to work programs, and attendance management programs


Advanced working knowledge of relevant regulations and internal policies and procedures


Advanced communication and interpersonal skills to coordinate occupational health activities and processes with managers, supervisors, employees, and a wide range of external professionals and service providers


Solid experience and understanding in the implementation of Health and Safety system software.


Solid analytical skills to assess and manage claims, and to prepare statistics on functional activities


Excellent prioritizing, organizing and time management skills


Advanced working knowledge of standard office software, including word processing, spreadsheets, presentations, web-based systems, research and project management skills


Disability management designation (CDMP) is preferred.


Work Schedule

40 hours per week.

Rate of Pay

Grade; 06 Salary; $90,428- $113,036 per annum


Please visit https://www.translink.ca/About-Us/Careers.aspx to apply for this opportunity and others that may be of interest to you.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

We are an equal opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out! We celebrate our inclusive work environment and welcome members of all backgrounds, skills and perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.  For a confidential  inquiry, simply email us at jobs@TransLink.ca.