Protection for Persons Investigators

You must use the RFP submission form contained in the bid package to submit your response. 

About Us:

The Ministry of Health leads work in the areas of Alberta health insurance and benefits, doctors, hospitals and facilities, and other healthcare supports and information. For more information on the work Alberta Health does, visit this link: https://www.alberta.ca/health

The Protection for Persons in Care Act (PPC Act) promotes the prevention and requires the reporting of abuse of adult clients who receive care or support services from service providers named or otherwise identified in the PPC Act and Regulation. The PPCA defines abuse as an act or omission that: 

• Causes serious bodily harm,
• Causes serious emotional harm,
• Results in the administration, withholding or prescribing of medication for an inappropriate purpose, resulting in serious bodily harm, 
• Subjects an individual to non-consensual sexual contact, activity or behaviour, 
• Involves misappropriating or improperly or illegally converting a significant amount of money or other valuable possessions, or
• Results in failing to provide adequate nutrition, adequate medical attention or another necessity of life without a valid consent, resulting in serious bodily harm. 

The Protection for Persons in Care (PPC) unit conducts independent reviews of reports of abuse that fall within the jurisdiction of the PPC Act. PPC's process is focused on the improvement of care or support services to prevent recurrence of abuse.

To learn more about Alberta Health and PPC, follow this link: https://www.alberta.ca/protection-for-persons-in-care.aspx

To learn more about the PPC Act, follow this link: https://www.qp.alberta.ca/1266.cfm?page=P29P1.cfm&leg_type=Acts&isbncln=9780779822263&display=html

 

The Role:

PPC investigators require a background in a health discipline, social work or law enforcement and have experience conducting investigations. An inquisitive mind, an aptitude for solving mysteries and puzzles and seeking facts are additional skill for success. If this describes your or someone you know, this opportunity may be the perfect fit.

The Province is seeking to expand its roster of skilled investigators to provide Services to investigate Reports of Abuse in accordance with the PPC Act and the procedures of the PPC unit. The anticipated duration of Services is from May 1, 2025, to January 31, 2027, with the possibility of extension for a period of 24 months. The Province, in its discretion, will confirm actual start and end dates for the Services upon finalizing the Contract.

Potential vendors (bidders) may view the bid package and access the Request for Proposal (RFP # 22-1789-R4) on Alberta Purchasing Connection (https://purchasing.alberta.ca/posting/AB-2025-01924)

If you are a first time user of Alberta Purchasing Connection, you will need to self-register for an APC Supplier account which will allow you to seek and download the bid package. Once registered, search for and download the bid package using RFP # 22-1789-R4 or APC reference #AB-2025-01924.

You must use the RFP submission form contained in the bid package to submit your response. 

Bids close at 2:00:00 MST on April 7,2025

Some, but not all, of the qualifications and requirements of the Request for Proposal are included below.  Please refer to the official Request for Proposal on Alberta Purchasing Connection for complete details.

Services

The Province requires the Contractor to perform the following services that include:

• Conducting thorough investigations concerning reports of Abuse referred by the Complaints Officer. The Investigator will fulfill the duties and exercise the powers of an investigator in accordance with the PPC Act. Post-investigation requirements include completing an investigation report including all edits and/or re-examining evidence as requested by PPC and providing all required documentation to the PPC office.
• The Investigator must commence the investigation within 48 hours of the date of acceptance of the referral letter for investigation.
• The Investigator must carry out the investigation using the powers of an Investigator under Section 12 of the PPC Act, including:
  • interviewing the Client or any person who can provide information relevant to the investigation;
  • visiting the premises of the Service Provider(s) to conduct investigations;
  • reviewing the policies and the procedures of the Service Provider(s), accessing all records that could be relevant to the investigation in accordance with Section 12 of the PPC Act;
  • reviewing any other evidence relevant to the report of abuse;
  • determining if in their opinion the allegation of Abuse is founded or not founded and provide reasons for that determination;
  • making specific recommendations aimed at preventing future Abuse, and
  • providing the preliminary findings to, and obtaining feedback from, the relevant parties prior to submitting a final report.

Mandatory Requirements:

• Demonstrated experience in conducting investigations involving vulnerable individual(s).

Conducting investigations means utilizing critical thinking when directly implementing an investigation. 

Vulnerable individuals means an individual receiving care or support services from acute care, continuing care (long term care, supportive living facilities or lodges), or persons with developmental disabilities (PDD) settings (i.e. group homes or day programs, shelters and/or unique homes).

Desirable Provisions:

• Demonstrated direct multi-disciplinary experience within the Health Sector, with PDD, supportive living, or within adult support or service settings such as shelters or addictions and mental health treatment and rehabilitation centres.

Health Sector refers to acute care, continuing care homes, home care, etc.

• Demonstrated experience in writing investigation reports with recommendations and rationale to support the recommendations.
  • Must identify and elaborate on types of investigation reports completed. 
• Have a post-secondary diploma or degree in a Health Discipline (any nursing discipline, pharmacy, occupational therapy, psychology, speech language pathology, etc.) and be in good standing with the relevant Alberta regulatory college.
• Have a post-secondary diploma or degree in Social Work and be in good standing with the relevant Alberta regulatory college. 
• Have a post-secondary diploma or degree in Law Enforcement, and work experience in the field of law enforcement (for example, RCMP or a local police service).  
• Willing to travel outside of home health corridor (Home health corridor refers the Alberta Health Corridor in which your home/office is located).

Payment

Hourly Rate: $110 (See RFP #22-1789-R4 for full details)