Manager, Primary Care and Community Health
- Hay River, NT
- Range 20 ($57.15-$68.28 per hour)
- Job Category
- Healthcare Services and Wellness
- Job Type
Reporting to the Director of Client Services and working as a member of the management team, the position manages Primary Care (which includes Medical Clinic, Rehabilitation, Registration, Telehealth, and Physician Administration Coordinator) and Community Health (which includes Public Health and Community Wellness Administration) to ensure the provision of efficient, effective client-focused services and a high level of professional care in accordance with the Hay River Health & Social Services Authority philosophy, policies and objectives, NWT Registered Nurses Association Standards, Narcotic Control Act and Professional Codes of Ethics and Practices.
The Clinic programs serve this area, with approximately 1200 clients seen per month in the medical clinics. The vision for the clinic is to have five full time family physicians, along with nurse practitioners. In the Clinic, the position directly supervises Registered Nurses (RN), Licensed Practical Nurses and Clinic Assistants, and directs all activities associated with general practice clinics and specialty medical clinics. The Manager of Primary Care and Community Health ensures staffing levels meet clients’ access and acuity needs. This position involves the management of the family practice and specialist’s clinics resulting often in scheduling and communication of bookings to other HRHSSA Departments, Dental Clinic, Health Centers, and Yellowknife Specialist Clinics, including the provision of the health care services, client follow-up and evaluation.
The incumbent also manages the Community Health programs (Public Health, Rehabilitation, and Administrative Assistants) which serve the same surrounding communities, with a variable number of patients/clients seen in the programs. This position is directly responsible for expenditures totaling approximately $2.5 Million per year.
The incumbent oversees approximately twenty-six staff. The incumbent works with other patient/client care Managers and teams to ensure proper assessment, planning, implementation, and evaluation of patient/client care outcomes.
Experience in exercising professional judgment and problem solving.
Demonstrated strong interpersonal and leadership skills.
Excellent oral and written communication skills.
Good computer skills and knowledge.
Experience with planning, developing and managing: strategic, operational and program budgets and equipment.
Ability to train and develop staff potential.
Knowledge and experience in quality improvement and risk management programs.
Experience in dealing with human resources issues including knowledge and experience in interpreting and applying collective agreements.
Proven experience in prioritizing demands in high volume constantly changing environment.
Must be resourceful and innovative
Knowledge and experience in a clinical care discipline and ability to promote high standards of practice, education, and administration in order to achieve quality care.
Experience in producing results and functioning in a team-based setting.
Able to function in a multi-cultural environment while maintaining sensitivity to others’ situations and feelings
These skills are normally acquired through graduation of a Bachelor’s Degree in Nursing, or a degree in Health Administration or equivalent, with at least five years Management experience. Eligibility for registration with the RNANT/NU is a preferred. A minimum of five years’ experience in a Primary Care or Community Health setting is preferred. Full job description can be found on www.hayriverhealth.ca.
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