Information Nurse
- Employer
- Canadian Blood Services
- Location
- Sudbury, Ontario
- Salary
- $33.23 - $47.57 per hour
- Ref
- 2512
- Starts
- Closes
- Job Category
- Healthcare Services and Wellness, Nursing/Healthcare
- Job Type
- Part-time
We’re seeking Five Temporary Part-Time Information Nurses to join our team in Sudbury. The start date will be February 28, 2022. We have a variety of end dates ranging from August 20th, 2022 to November 15th 2022.
Responsibilities include:
- Communication with internal and external customers
- Determine urgency of call back ensuring accurate information is provided in a timely fashion in response to donor/caller inquiries/complaints related to the blood program
- Ask detailed questions of the caller regarding medical conditions, medications, medical history and travel history to determine their eligibility
- Respond to reactions or incidents by verbally assessing condition and providing the caller with appropriate information
- Complete required documentation associated with the donor and update donor file/database
- Maintain competency and continue professional growth
- Attend staff meetings and participate in department in-services, training and educational programs
- Promote a positive and safe work environment and deliver customer service excellence
- Schedule appointments for eligible blood donors to meet collection requirements
- Performs other related duties as required
Required Skills:
- Graduate of a recognized Registered Nursing Program
- Licensed RN with the College of Nurses of Ontario required
- 1-2 years of nursing experience
- Previous experience in a blood collection environment preferred
- Strong written and verbal communication skills in English are essential, fluency in French an asset
- Computer literacy and keyboarding skills are essential
- Flexibility with regards to work hours and shift assignments