Program Advisor, Credentialing Centre

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The Canadian Nurses Association (CNA) is committed to engage highly qualified employees to carry out its objectives and to provide a work environment that is conducive to personal and professional growth. In CNA’s commitment to inclusion and the dismantling of racist and systemic discriminatory practices we are eager to attract a diverse workforce. We will provide equal employment opportunity for all employees and qualified applicants for employment, encouraging those who have not been historically well represented, to better serve the diversity of nurses and people living in Canada.

The Organization:

CNA is a powerful, unified voice for the Canadian nursing profession. We represent nurses in all 13 jurisdictions as well as retired nurses from across the country. We advance the practice and profession of nursing to improve health outcomes and strengthen Canada’s publicly funded, not-for-profit health system. We are guided by a set of ethical values of Respect, Integrity and Commitment. We are seeking an individual who is an innovative thinker and will have demonstrated experience in handling challenging issues in a diverse, transformational and dynamic work environment.

Position: Program Advisor, Credentialing Centre


The Program Advisor, Credentialing Centre works autonomously and is responsible for the implementation of program policies and initiatives as directed by the Program Lead, Credentialing Centre. The Program Advisor provides direct project support and develops resources to advance the Accreditation and Certification programs.

The Program Advisor fosters a culture of continuous learning with an emphasis on developing and sharing learning among nurses. The scope of the role includes monitoring trends in the professional development arena, conducting stakeholder needs assessments, synthesizing findings to inform decision-making, developing and implementing project plans, developing faculty and content, promoting programs, and performing ongoing program evaluation and improvement.

Bringing knowledge, connections and creative skills to the position, the Program Advisor acts as a catalyst for professional development within the field of nursing and plays the central role in exploring, developing and implementing a unique, innovative, responsive, high-quality portfolio of professional development programs and services.

Key Responsibilities:

  • Monitors and analyzes trends and issues in nursing and other health professions
  • Researches, develops and evaluates trends and policies that relate to credentialing centre
  • Contributes to the writing of reports, concept papers, background papers, position papers, correspondence and responses to specific inquiries, in preparation for meetings and on issues in support of the Board’s goals
  • Conducts environmental scans, literature searches and trends analysis as required
  • Consults with external organizations, represents CNA in knowledge management and presents CNA’s position on programs and initiatives at external meetings, functions and conferences
  • Builds CNA’s relations with nursing, health and development agencies by analyzing correspondence and documents, reporting to appropriate CNA staff, leading communications with key contacts and representatives and channelling information to CNA members and partners as required
  • Implements projects and/or activities as directed, as required
  • Participates in health-sector and multi-sectoral committees, as required
  • Participates in or leads cross-functional teams for CNA
  • Supports Certification program activities associated with the certification exam development and maintenance.
  • In collaboration with the Program Lead, Credentialing Centre, participates in product promotion and marketing using appropriate high-impact media and platforms
  • In collaboration with the Program Lead, Credentialing Centre oversees implementation of the CNA Professional Development Accreditation program including primary client liaison, planning, developing supporting tools and resources, program promotion and evaluation, and oversight for reviewer selection


  • Registered Nurse, Registered Practical Nurse, Licensed/Registered Practical Nurse or Registered Psychiatric Nurse in good standing with a Canadian regulatory body
  • Member of CNA
  • Project management experience
  • A minimum of ten (10) years of work experience in at least five (5) of the following:
    • Health or social services sector
    • Public sector or non-governmental sector
    • Board-governed organizations
    • Education, teaching, facilitation and/or designing learning
    • Policy analysis and development
    • Research and research methods
    • Project development
  • Strong background in nursing

Desirable qualifications:

  • Master’s degree in education or related field preferred (such as health administration, public administration or project management)
  • Experience with board governance in a not-for-profit organization
  • Experience working with a professional association
  • Experience with project management and/or program development
  • Fluently bilingual in English/French

For confidential consideration, please forward your application to:

We thank all applicants however, only those selected for an interview will be contacted.

If contacted for this position, please advise us if you require any adaptive measures at any point in the recruitment process and we will work with you to meet your needs. CNA will consider all qualified candidates and select the best individual for the position.